NN
Nontokozo N

1 reviews | Active since Jan 2024

13 May 2025, 12:52

Unhappy client

I'm extremely disappointed with my recent stay at Baysun Lodge. Despite enjoying my time there, the experience was marred by a disturbing incident. I left my Fossil watch, valued at R1999, in my room. When I contacted the lodge, they claimed the cleaning staff hadn't found it. Given the circumstances, I'm left questioning the integrity of their staff.

Rating I'd give Baysun Lodge 1/5 stars. While the lodge itself might be pleasant, the lack of accountability and potential dishonesty among staff is a major concern.

Advice to Management 1. Investigate thoroughly: Look into the incident and take necessary actions. 2. Staff training: Emphasize the importance of honesty and guest property. 3. Lost and found: Implement a more efficient lost and found system.

Advice to Potential Guests 1. Secure valuables: Take extra precautions to safeguard belongings. 2. Be aware: Understand the lodge's policies and staff dynamics.

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