Photographer is not for all

We had a ceremony in December in Venda Limpopo and were referred to this photographer by a neighbour. We were told that he is the best in the area BUT sadly not. The photographer pitched at the event without lighting. We received the link to the photos on the 29th of May and the quality of the photos are so so so bad. People's heads are cut of in the photos. Sadly our memories of the day is destroyed.