Battery Pro Johannesburg South does not honor warranty claims.

Battery Pro Johannesburg South do not honor battery guarantees. What they do is find excuses in order not to have a claim against them. I had the battery checked and was advised that the battery was no holding its charge. I contacted the Johannesburg South Branch and was advised to bring in the battery to have it tested and if it was faulty that it would then be replaced under the warranty. I was contacted and advised that the battery did not hold its charge and that I must come in for the replacement battery as the warranty would be honored. Upon arrival I was then advised that the charging rate for my alternator was a bit low and therefore they would not be honoring the guarantee. I took the vehicle to my usual mechanic, he checked it with a multi-metre and advised that it was charging over 14 amps. I also checked the battery with my multi-metre and it was charging over 14 amps. At Battery Pro I revved the vehicle and it would go over 14 amps and then varied with the lowest been around 13.4 amps. They want a minimum charge of 13.8 amps. I made an arrangement that once I got home would take a video clip of the vehicle charging over 14 amps, I took 2 videos and sent it to them proving that there was nothing wrong with my vehicle. This is clearly a case where their warranty is not worth the paper it is written on. The quality of their batteries is questionable as this battery did not even last 9 months of the 2 year warranty.