BB
Bianca B

1 reviews | Active since Jul 2015

28 Dec 2022, 09:40

Terrible

Ordered Taps from the online store at Bathroom Bizarre and opted to collect at my closet branch- Boksburg Only to receive an email that I should now collect in Rosebank. No answers the phones to explain this, I am not close to Rosebank. I chose Boksburg for a reason. Was on the phone with Boksburg and Rosebank, they didn't even have any idea about my order which is already paid for. This is absolutely pathetic

0
Replies (7)
Bathroom Bizarre
Bathroom Bizarre's reply28 Dec 2022, 09:58
Official
Hi Bianca

We sincerely apologise for the inconvenience, we are investigating and will come back to you shortly. Please can you send your contact details to *** so we can sort it out and advise you directly.
Thanks 
The Marketing Team 
BB
Bianca B's update28 Dec 2022, 10:01
Reviewer Update
I cannot send my contact details as the adress is not displayed. My order number is 6194
Bathroom Bizarre
Bathroom Bizarre's reply28 Dec 2022, 10:03
Official
Thank you, let me speak to the online team and I will advise. 
Thanks
Cathy
BB
Bianca B's update28 Dec 2022, 10:05
Reviewer Update
Looking forward to it
BB
Bianca B's update28 Dec 2022, 10:27
Reviewer Update
Cathy, when can I expect a reply? As I am now expected to arrange my own courier to get my order, this will cost more than my order itself.
BB
Bianca B's update28 Dec 2022, 11:05
Reviewer Update
I ordered my own courier company
Bathroom Bizarre
Bathroom Bizarre's reply28 Dec 2022, 16:06
Official
Hi, I understand this has been resolved now. Thanks