Manager Show No Intrest of Complaint

Hi peter, I went to the store in Bellville got a quote on the 01/08/2015 by Lionel Jordaan went back to the store with same quote on the 16/09/2015 we were assist by Ashante Jacobs on that same list we excluded 3items in exchange for a cheaper brand in the store and paid in full! I was told that not all the items on the invoice is available will received it the following week come back the next day to ask if I can get the rest of the items thats on the invoice I received it we checked it together in store got to find out I have twice of the same items and is the expensive brand i took it back to store No one showed interest I went back again to say I haven't received my shower rose and shower mixer came home to find that my contractor found the shower rose in the yard I took back and apologized. And I took the extra items with that I received the manager Tristan showed no interest of me driving up and send my husband a email threatening him with the police that we have a mixer in our possession we did not pay for husband called the store the manager was busy we returned it to the store he only offer us a discount on the tiles we wanted to purchase. No client skills and service