********** activity

This may appear a petty complaint due to the value of the item, but in my eyes it is seen as the concept of ********** activity (Bathroom Bizarre taking funds from client)

- I purchased goods to the value of R285 on 11th May. - I returned the one part the same day to the value of R105 due to the part not fitting. - I received a credit note as per attachment and was advised that the funds should reflect by latest Wed/ Thurs (15/16 May). - It is now the 22nd May and I still don’t see R105 credited in my account (11 days since the credit). - I have spoken to Riaan who advised he will look into the situation. - I then get an email from Justin advising that I should come collect the cash myself in order to resolve the issue. - Why must the client come collect his/her own funds – surely it is Bathroom Bizarre’s error and they should resolve the issue by electronically returning my funds – we are in 2019 and technology is moving at a rapid pace today… - I cannot leave work early to get to your store before 5pm – that means I have to take time out of my work to come resolve an issue to make your life easier, may I remind you that the fault lies with Bathroom Bizarre