Poor customer treatment

I have purchased a secondhand Ford Ecosport from Basil Green Auto in Edenvale on the 29th of May 2018. After driving the car for a few days I realised that the car shudders when pulling away in first gear, against a hill. I have brought the car back to the service department only 13 days after receiving it and was informed that the clutch is worn out and needs replacement (as I suspected). The cost is about R12900 and was told that this is not covered under the warrantee or service plan and I have to pay this out of my own pocket after driving it only 2 weeks! The car has only 63000 kilometers on it so I never would have suspected this fault at the time of purchase. After 4 days of working on my car this issue could not be resolved and I have spoken to Gerdo (manager where I bought the car) who informed me they will do a discount at the very least. Out of the R12900 I have still had to pay R11400 because "it is better than nothing". This is unfair treatment towards a dedicated Ford customer. I will never visit any Ford branch ever again. Treating customers like garbage cause only our money is good enough. Not our happiness.