Astonishing Service

<p>My car went in for a service as Basil Green Ford two weeks ago. A small panel on the side had come loose and I asked if they could repair it, I was told that I needed to purchase a new one (my car was bought brand new).The technician was not responsive and didnt ask if I wanted my old spares back, which in this day and age should be compulsory for all the ***** going around. Any way left my car there to be serviced and picked it up in the afternoon. The technician advised that my brakes needed replacing and left. I got into my car and saw my service books spread accross the passenger seat (this is how they treat their clients belongings!). I got home and checked the service book which to my suprise was not stamped! I phoned the services manager the next day and was told he would sort it out I just need to send an email, which I did and a follow up email 3 days later. I phoned a week after and was told that I need to give them time, very sternly. It is now 2 weeks later and I havent heard a thing. I tried lodging a complaint on the Ford SA website and it conveniently cannot be processed as the robot code keeps jumping and the complaint cannot be lodged. I would not recommend the brand to anyone and I am sorely disappointed as I am now concidering selling my car as everytime it comes back from a service a week goes by and the service light comes on! Not my idea of quality at all!!</p>