Poor Service & workmanship

Steer clear from this dealership! I took my ford fiesta there for a service last year and 3 weeks later my brake pads were finished. They never checked them and instead of apologizing and sorting it out the service manager made up a lie and thought I would be stupid enough to believe him. When he was called out on his lie he couldn't say anything so he got the brake pads replaced.

My car was due for a service now so I made an appointment with another dealership as I did not want to have a repeat of last year but just my luck my engine light came on a week before I had booked it with the other dealership. Having to rely on others to help me with transport I was forced to use them again. I phoned on Saturday the 1st of Feb to ask if there was a possibility I could bring my car through. I spoke to Liezl, she instructed me to bring my car in early Monday morning, I asked her if she needed to take down my details however she rep**** she doesn't require anything I must bring the car Monday morning and ask for her.

On Monday morning she could not recall the conversation we had on Saturday and it seemed to be an issue to open a job card with her. Monday afternoon my mom-inlaw went to go collect my car for me and Liezl thought it's more important to have a smoke break and make my mom wait for her.

It's Wednesday now, two days after the service and the fault on the car checked, and guess what...the engine light came on again! Seriously did they just decide to clear the light without actually fixing the problem?!