Wish.Com working with a local store to **** us

Hello Peter, back in the days you used to be very good at resolving such issues, im not sure whats happening now, I read a lot of complaints about WISH and I dont see anything happening and am not sure if I should waste my time and report... Bought a lot of stuff from wish.com, 1st batch was due to arrive 20 July, a week closer to the time they move date to 2 October, like what the hell!! as we all know when complaining you get system generated response. NO refunds is possible till you get the items and return them but we all know there WILL be no delivery so which means no refund. my question is how do we resolve this? I contacted their local pick up store in Randburg and they say WISH is not a ****, it upsets me that one of our own is also working with WISH to **** other fellow South Africans. Name of this local company is BASICALLY BRANDING - 62 14TH AV, RANDBURG.