DR
Don R
1 reviews | Active since Dec 2022
05 Dec 2024, 11:36
Zero cer*****y which day a delivery may take place.
I ordered 3 x pairs of shoes on Black Friday specials. Communication was poor from the start… yesterday my parcel was handed to a courier for delivery…then nothing got delivered; today it was handed to someone new and still no delivery. Oops now they realised only 2 of the 3 pairs are available for delivery… am I to sit next to the front foor all day and wait until it is convenient for my Bash guy to deliver?!
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Don R's updateReviewer Update
06 Dec 2024, 11:10Having received my deliveries now, I feel that perhaps where Bash is going wrong is in their communication... they provide a link to follow the driver, which I instantly suspected to be an attempt for me to click on a *****ulent link. Perhaps they need to manage expectatoins better at the point of sale or in first email communication. There is also very little to suggest one should trust the link sent via sms.
DR
Don R's update06 Dec 2024, 11:10
Reviewer Update
Having received my deliveries now, I feel that perhaps where Bash is going wrong is in their communication... they provide a link to follow the driver, which I instantly suspected to be an attempt for me to click on a *****ulent link. Perhaps they need to manage expectatoins better at the point of sale or in first email communication. There is also very little to suggest one should trust the link sent via sms.