Worst service at Foschini and Bash Centurion Mall

I am so upset with the service I received from TFG, specifically Foschini at Centurion mall , I recently placed an order online on the bash app and I selected @Home store as my pick up store. I received a call last week Wednesday 23/11/2025 from a staff member saying the made a mistake on one of my orders and they dropped it off at the Foschini store instead of @Home. I then received SMS notifications for all my other orders 4/5 to pick up which were all at the @Home store on Friday 24/11/2025 . They confirmed that the last order 1/5 was not with them and they could not pick up where it is even though the app says it is ready for store collection. Today on the 01/12/2025 I went to Foschini to pick up my order and was met with rudeness from all staff. The lady behind the counter eventually went to the back to ask the gentleman responsible for online orders Karabo, who responded by saying he was busy scanning online orders and that I would have to wait for him to finish up before he can come assist. I am so disappointed with Bash and Foschini for sending me from pillar to post to get the earphones I ordered.