Worn sneakers and damaged packaging

1st bad experience with Bash. The sneakers looks like they were either on display or it's a return item because they look like a lot of people fitted them or someone wore them because new sneakers are not suppose to have that crease on the side like they were worn by someone. The box the sneakers came in was also completely torn apart. This was intended to be a gift and now I can't give the sneakers with the box it came in.