Refund Delays in Ticket#B***6-01 -

Online Bash Purchase via TFG Group, been Experiencing Refund on Order that was approved and Collected, but the refund Amount can be generated. The Normal SLA Period been waited out and once aging, Bash is stating the Refund is been credited - Several Bank Statements Been forward, no Refund Order was Placed on 17-03-2026, refund been pending since the 28-03-2026, Exceeding SLA of 5-7 Days? This after Care services really frustrates Clients - Impacting the trust and is your BRAND really focus on keeping the customer in Mind?