TS
Thobeka S
1 reviews | Active since May 2023
31 May 2023, 15:47
My order has a wrong address
My order has a wrong delivery address , i tried calling the customer service but they were unable to help me properly . Before my purchase i typed in my residential address correctly and processed to the payment portal , after my payment was successfull the address was completely wrong. The customer service lady Siphokazi was very rude about my complaints and actually she didn't help me. My items were a total of R2348,95 which consists of Converse sneakers (R2099.95) and a redbat denim (R249.00)
Helpful (0)
Replies (3)0
Replies (3)
BASH's replyOfficial
31 May 2023, 15:51Hi, please note this is not my business. My business name is Bash but I am an event planner. Please ensure this is removed from my company name as it reflects badly on me.
Best regards,
BASH's reply31 May 2023, 15:51
Official
Hi, please note this is not my business. My business name is Bash but I am an event planner. Please ensure this is removed from my company name as it reflects badly on me.
Best regards,
TS
Thobeka S's updateReviewer Update
31 May 2023, 16:13Sorry for the confusion as your company name has a similar name to the bash retail company formally known sa TGF (The Foschini Group)
TS
Thobeka S's update31 May 2023, 16:13
Reviewer Update
Sorry for the confusion as your company name has a similar name to the bash retail company formally known sa TGF (The Foschini Group)
BASH's replyOfficial
31 May 2023, 16:17No problem at all. Just bringing it to your attention.
Best regards,
BASH's reply31 May 2023, 16:17
Official
No problem at all. Just bringing it to your attention.
Best regards,