BrandLESS

I will NOT advise anyone to buy any pair of shoes on TFG's online platform bash!

I purchased a pair of "house brand" Luella black stiletto knee high, gold studded boots the other day pricing at R1049.00 which I paid and the boots were delivered to my choice of retail outlet store in only a shipping bag.

NO SHOE BOX! # like in WHAT THE FUDGE!

I have purchased many pairs of shoes before on other well known cyber platform stores, some of them priced at a quarter to these above mentioned price and they came in/with a shoe box.

I was really annoyed at this and made contact with the company, for someone with the name of Lauren to "politely" tell me via email that "Their shoes are not not delivered in boxes."

Like seriously, 'Are you kidding me?!' is my immediate internal response to this email.

At the end of the email this Lauren person asks me if there is anything else that she can assist me with and I reply with," Sure there is. Please make arrangements for a shoe box for me for my Luella boots at one of your retail outlet stores (I do mention a preference in location, as it'll be easy accessible from my home).

Eventually I receive an email in response that partially reads.

"Hi Genevieve,

Thanks for your response.

Please note that we’ve contacted the store and confirmed that, due to limited storage space, boxes are not kept on-site. Unfortunately, the store does not have any boxes available at this time."

My biggest problem with this whole situation is, HOW DOES SUCH AN ESTABLISHED COMPANY SELL BRANDED PRODUCTS SPECIFICALLY SHOES ONLINE WITHOUT FREAKIN SHOE BOXES????!

How am I going to store my "expensive" Luella boots?

I am not going to wear them every day for then to just be shoved into a bedroom corner and collect dust.

I WILL NOT ADVISE ANYONE TO BUY ANY PAIR OF SHOES ON TFG'S ONLINE PLATFORM STORE CALLED BASH.