1 reviews | Active since Feb 2022
** BASH/TFG CONTRACTORS SELLING CUSTOMER PERSONAL DETAILS TO ****MERS!!!!
My courier collection was inadequately handled by Veronique, through an online chat. I had alot of back on forth regarding the collections of shoes. Main problem: TFG/Bash allows you to buy on 1 order from multiple stores and collect at any pick-up point/store. But when you have to return you have to go back to the exact store that supplies. NOT ANY TFG Shop. This posed an Issue as the actual store i bought this from was in gateway & I am based in the south coast & when shopping on their website all the products show up as if it's all one shop.
I was eventually assisted by a Mbongeni in actually booking the courier, However I have faced an even bigger problem with one of their contractors. RAM Couriers collected the parcel and within hours I received an SMS that there was an outstanding balance with my booked parcel, now having faced difficulties already with BASH agents not booking the courier. I figured Bash was charging me for the collection as well. This was how RAM Courier through the assistance of TFG/Bash my personal information was leaked to online ****mers, and they accessed my bank account and swiped out money and got stopped by my daily limit. The SMS i receieved led to a website with details regaridng my RAM courier and had the RAM logo (Fortunately i took screenshots of these for some reason).
I made the payment after beng told my RAM Courier had an outstanding balance, they accessed my banking details and did as they willed and got stopped by my daily limit.
1. I am referring my case at this current point opening a case with SAPS for ***** and violation of the POPIA Act 2. Lodging a complaint with the Consumer Goods and Services Ombudsman.
I have no doubt that my personal details were accessed through the assistance of RAM Courier Drivers who were the only people that would'v known I had a parcel, the parcel weight and the cell phone number i used when they were collecting. BEWARE OF THESE ****MERS!! ASK YOUR ACCOUNT HOLDERS TO SPECIFICALLY NOT USE THEM UNLESS YOU HAVE MONEY TO GIVE TO ONLINE ****MERS
