Bash Worst online experience ever.

Worst experience ever. I ordered from online store. I was bow told it is an online exclusive which I cannot return to a store! You can only communicate with them via emails or a robot that cannot answer your question. I offered to Courier the parcel. No address.!!! They will collect. I am going on a tour and will not be home for a collection for 2 months !!!Do not order from Bash online unless you are sure you are holding on to your item.