Bash totalsports sportscene

Worst ever today im taking them. To the ombudsman, i bought a pair of shoes online as part of the black Friday promo, gave the money to my cousin to order for me, they took the order and the money all of a sudden when otem was to be dispatched they informed me that they made an infantry mistake, how can it be a mistake when there are more than one size available and after the msg the shoe was removed from the site which begs the question do bash sportscene totalsports and bash reserve certain deals for certain people? I have a screenshot of the advertised product incase they disagree with my facts my contact number is *** if they are at all interested