BASH ONLINE NOT HONORING A COMPLETED PURCHASE

I AM EXTREMELY SADDENED BY THE BASH ONLINE.

I PURCHASED A ITEM AT 50% DISCOUNT ON 28/11/2024(TRANSACTION WAS COMPLETE, CREDIT WAS DEDUCTED FROM MY ACCOUNT)

I THEN RECEIVED AN EMAIL FROM BASH ONLINE ON 29/11/2024 TO SAY THAT " WE HAVE REMOVED AN ITEM FROM YOUR BASH ORDER................. DUE TO AN INVENTORY ERROR ON OUR SIDE.

WE MESSED UP AND WE'RE SORRY ABOUT THAT.

WE'LL ISSUE A REFUND OF TO YOUR ORIGINAL METHOD OF PAYMENT. YOU CAN EXPEEXT TO SEE THE REFUND REFLECT WITHIN 3-10 WORKING DAYS."

NOT ONLY HAVE THEY GONE AGAINST A COMPLETED PURCHASE BUT THEY ARE REFUSING TO ASSIST WITH SOURCING THE SAME PRODUCT AND SELLING IT TO ME AT THE SAME DISCOUNTED PRICE. PLUS I MUST WAIT 3-10 WORKING DAYS FOR MY REFUND, BLACK FRIDAY SALE WILL BE LONG PAST).