BASH CHARGED ME INTEREST WITHOUT PERMISSION

TFG, started charging me interest on my 6 m interest free option.

When I queried I was told I purchased a cell phone and it was the option selected. This was a blatant LIE from a huge company like this.

I advised them no cell phone was purchased, which they went back and confirmed that the sales agent incorrectly selected the 12m or 6 month interest option for a clothing purchase.

I requested that the interest be immediately reversed and all INTEREST options to be deactivated on my account as I do not ever require an interest option on my TFG account.

I was called me back confirming all INTEREST BEARING options were deactivated.

When I went back to the store to make a purchase a few days later, the sales agent told me all interest options were on the system again, effectively meaning once again that when I purchase, DESPITE selecting 6m interest FREE, the agent can select the interest option.

This will be unbeknownst to me as the customer, because the the slip does not state this. We dear customers are then charged interest!!!!!! This is UNACCEPTABLE TACTICS.

I wrote a complaint to TFG and they once again confirmed all interest options were deactivated on my account.

A week later, I purchased a cell phone online BASH, where I have a picture of the 6 m interest free was selected, but once again the statement shows I was charged INTEREST on this account. THIS SOUNDS LIKE A ****. PLEASE CHECK ALL YOUR STATEMENTS PEOPLE.