BASH AND TFG MAKING CUSTOMERS PAY FOR THEIR MISTAKES

I made an order of 2 sneakers on the 22nd January 2025 which showed that the sizes i wanted were in-stock, made a payment and received emails that confirms my order, on the 23rd January 2025 i receive and email from Bash telling me that my order has been cancelled due to an inventory error on their website and my refund will be processed within 3-10 working days.

I understand the errors and all that but i made an order with Bash because they promising 3-5days delivery and i needed those sneakers for an important event on the 1st of February 2025....How do i now wait for 10 days for an error that was not caused by me? Cancellation that was not initiated by me?

Bash showed that hey don't care about us their customers as i believe there could be a better way to resolve to avoid inconveniencing us.

I am so disappointed in Bash and TFG in this matter and i believe they could've resolved it much better than they doing now.

Disappointed Customer