Baiting me by saying my item is out for delivery but then not coming

Highly would NOT recommend. Genuinely think this is a ****. They tell you that your items are out for delivery and it ends up not coming. Do not use bash. The tracking of your items should’ve been the first red flag. You don’t get any detailed tracking on the whereabouts of your package. To contact an agent you need to know a specific order of prompts to the chatbot. Their chatbot just regurgitates the FAQs. This is a lazy company and is not at all customer centric. It sounds like bash uses their own delivery team and this is why it’s bottlenecked. The delivery team is quite lazy and doesn’t post updates. This breaks the supply chain. It’s a shame that tfg resulted to this.