Bad services from tfg bash

Hi I placed an order on the Bash TFG app and tracking my order whole entire week and TFG Bash with the courier company are having difficulty with delivering my order,this is absolutely horrific services ,whenever I check on my app and track my order it shows courier can not collect due to full vehicle and now it shows the store canceled my order and failed to hand over parcel.DISGUSTING SERVICES FROM TFG BASH!!!!