Bad service

I did laybye at Archive in March in century city and deposited R200 for nike top. The assistant told me the system is not working so they will do it manually and gave me receipt. I was not in cape town for past months so when I came to take out my laybye last month I was told they dont have anything at the back nor the system.

I was very surprised they tried to look for it so they told me probably the old employee didnt even do it abd took the money and the ols staff was fired. The guy at the shop promised to call me during the week after because he called other branch to bring to cape town it's a month now no call nothing.

I have wasted my money my time ti go to archive ar century and now they are quite, because it was a 2 piece, the tight i laybe at Cavendish and top in century not i only have tight without top, tell me what its happening I did not expect kind of service i am very disappointed with archive hiring *******, think by laybye your stuff and money is safe