CN
Chrislyn N

1 reviews | Active since Aug 2015

02 Sept 2016, 09:19

Complaint

<p>I had a look at my account this morning and noticed a debit order came off from Santam, when i called them they had said a new policy was created with a company called barton financial services, i called barton financial services and they had the policy number yet couldn't tell me who created the policy and they couldn't even tell me what my name was. There was no information with the policy yet they very easily took money from me. So just beware because it sounds like a bug ****. </p>

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Replies (1)
Barton Financial Services
Barton Financial Services 's reply14 Sept 2016, 09:40
Official

Dear Ms Naude,

Please contact us on ***to allow us the opportunity to immediately resolve your complaint. We are unaware of this issue and would very much like to resolve this.

Kind regards

Management