Bad quality products bought

am so disappointed as I always buy Beefmaster bones from ur company. The disappointment I got as the quality of the beef master was not pleasing at all on the 3 August , it was packed with off cuts that didn't match the quality tht is always adhered to by ur company the size and mixing of different types of animals bones and a lot tht were so clean not even a dog would eat. I hv lost customers due to the inconsistency of the quality sold by u. I prefer beef Master and has no problem paying the amount I do as it was the best quality. I am so disappointed and angry and had to pay the hard way by lossing clients imagine 15 20KG that was full of nothing inside but false advertising as the outside looked good while inside was nothing as i had 10kg that was something and the other 10 tht had to be thrown as they was nothing not even broth.