Matter Number: MELE04517

<p><strong><em>Lerato Seyeng</em></strong>, in honest terms, ********, Rude operator.<br />First call was to <em><strong>Elizabeth</strong></em>.<br />This was my second call to find out:<br /><br />*How much is outstanding?<br />*What was the original amount?<br />*What happened to the amounts I've been paying for a year?<br /><br />All these questions cannot be answered due to s**** level on my personal preference.<br /><br />Supervisors cannot be contacted directly only ********** which is a global E-mail address for qureies and not escalations.<br /><br />2016/03/11 Instruction Fee (VAT incl) ' R 100.00 R 7554.46<br />2016/03/26 Payment Received PAYMENT R 1342.41 R 6212.05<br />2016/04/25 Payment Received PAYMENT R 1242.41 R 4969.64<br />2016/05/25 Payment Received PAYMENT R 1242.41 R 3727.23<br />2016/09/30 Payment Received PAYMENT R 500.00 R 3227.23<br />2016/11/21 Payment Received PAYMENT R 1000.00 R 2227.23<br />2017/01/19 Payment Received PAYMENT R 500.00 R 1727.23<br /><br />My Bank payments:<br /><br /></p> <p>Mele04517 FNB Gold Cheque Account<br />24 Mar 2017<br />500.00<br />Mele04517<br /><br /></p> <p>Mele04517 FNB Gold Cheque Account<br />24 Feb 2017<br />500.00</p> <p>Mele04517<br />Mele04517 FNB Gold Cheque Account<br />19 Jan 2017<br />500.00<br />Mele04517</p> <p><br />Mele04517 FNB Gold Cheque Account<br />21 Nov 2016<br />1,000.00<br />Mele04517</p> <p>Mele04517 FNB Gold Cheque Account<br />30 Sep 2016<br />500.00<br />Mele04517<br /><br />SO!<br /><br />(2016/11/21) <strong>R2227.23 </strong>- minus* (19jan/24feb/24mar 2017)<strong>R1500</strong> = <span style="text-decoration: underline;">R727.23</span><br /><br />How these people got to R1003.23 is a mystery, any extra charges is none of my business. what a poor service given to me by both ladies.</p>