Complaint

9:46 this morning Received a call from a lady telling me I owe fnb and I need to pay. She wanted me to confirm my ID number for payment to be processed, I know I don't have an account with fnb I never took a loan. I said to her confirm my surname to make sure I am the right person she mentioned a surname I never heard before, I pronounced mine which was different from what she mentioned. With loudness and rudeness she wanted my ID number, I refused and she dropped the phone. 1dt hearing about this barret what what and a worse experiencr