VW barons Tokai & VW Roadside Assistance

So I bought my Polo Vivo Maxx 2015 brand spanking new from the VW Barons in Tokai,after a mere 3 months the car suddenly failed to start..this happened 5 times <br> Each time I take it to VW barons TOKAI they are unfriendly,rude and unhelpful. They cannot at all diagnose the problem neither are they willing to arrange a courtesy vehicle. Changing the starter, wiring etc did not solve the problem..<br> <br> VW Roadside assistance is also pathetic. I waited 4 hours for roadside assistance in a dodge area near athlone..finally a technician arrives fails to diagnose the problem once again..instead of waiting for the tow services..rushes off leaving a vulnerable female to wait an hour and a half for the towing services to arrive<br> <br> So if VW cannot arrange courtesy cars for their customers whenever the inevitable breakdown happens then what kind of service do you pride yourself on? they cannot even diagnose a car that they developed??...<br> VW DO YOU VALUE THE LIVES OF YOUR CUSTOMERS?<br> <br> VW TOKAI STAFF REQUIRE COMMUNICATION AND EMPATHY SKILLS URGENTLY AND THE PROPER TECHNICAL SKILLS TO DIAGNOSE PROBLEMS WITH THE CARS THEY SELL.<br> <br> As I write here my car is at A DIFFERENT VW barons WITH THE SAME PROBLEM