TG
Treolin G

1 reviews | Active since Aug 2019

13 Aug 2019, 18:34

VOLKSWAGEN BARONS EDWIN SWALES POOR SERVICE

My vehicle (2017 Polo Vivo) is currently at VW Barons Edwin Swales since the 5th August 2019. After me requesting the service advisor to ensure that the technician checks as to why the temperature sensor light keeps coming on whilst at service the previous week it was not done. I had to rebook the vehicle which I did and left the car at the dealership on the 05th August 2019. I have to call and request feedback. I then called VW SA and notified them of the issue. They are involved and I have been told that they are still working on it. The sad part is that since the 05th August 2019 I'm using Uber to travel around. You can imagine what my Uber bill is currently like. Well just thought I would let people know that VW Barons Edwin Swales does not give a good customer service once the vehicle is purchased or maybe because it's a Polo Vivo it does not warrant the exceptional service level that VW boasts it has....

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