1 reviews | Active since Jan 2016
****** for time and Money
After waiting 4 days for a booking into VW Barons Bruma, the service I received was appalling!<br> <br> The vehicle needed to be looked at as the 3 month old battery runs flat daily. A relevant concern I would say.<br> I dropped my vehicle off at 07.30, I received no feedback until 15.00, this after me calling the dealership twice prior. The vehicle was then inspected for the incorrect things. After contacting management and for the third time explaining the simple issue, the feedback I was given 10 minutes later, is that the Battery was the incorrect size and therefore no checks can be done on the vehicle, however they can not confirm that the battery is the issue!! I received my vehicle at 16.45 with a bill of R889 for Diagnostics done. This diagnostics involved them opening the bonneting, looking at the battery, closing the bonnet and drawing up an invoice! I was ****** of both my time as well as my money! After the day wasted as well as the money spent, I was no closer to finding out the issue. The dealership was fine to see an unsatisfied customer leave their premises. <br> <br> I will definitely not be taking my vehicle back to this dealership nor have any further dealings with them.
