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<p><br />I left VW Barons Bellville dealeship today 14/06/2016 feeling upset ,disgusted & **********. My 2015 Golf 7 was booked in for a few complaints and a full valet valued at R800. We collected the car and there was still dust and pet hair on the seats and some panels after the R800 full valet. We lodged our dissatisfaction to Yumna Malan(service advisor) who spoke to the foreman (who remained unseen). He told her to tell us to write our complaints on a piece of paper and they'll let us know if & when we can bring the car back. Neither one of them bothered to go and inspect the vehicle & verify our concerns. I paid R800 for a half done vacuum clean which is a free service offered to all their customers. This is my second new Vw i purchased from your Bellville dealer, because of the excellent service & I promoted Barons Bellville every chance i got but todays experience was pathetic.With the current state of new car sales one would expect more from a Barloworld dealer , who's supposed to be the bench mark with regards to excellent (value added ) customer service. There was a complaint regarding the brakes , they did not even bother taking off the wheels & doing a proper visual inspection or indicate the thickness of discs & pads just to give us that extra assurance & peace of mind on one of the most critical safety components on a vehicle. After my experience today with Barons Bellville it wouldn't surprise me if nothing comes fom this complaint.<br /><br /></p>