WD
Wafeeka D

1 reviews | Active since Feb 2026

27 Jul 2018, 11:38

Poor & Smelly After Service

November 2017 I purchased a vehicle at Baron's Culemborg, 8 months later I am sitting with the following issues that has not been resolved.

1. When i brought my car in December 2017 to change the radio, I received the car back with a drivers seat belt that smelled like pure dirty sweat; my husband has been trying to get the smell out of the seat belt however it remains and this is causing us not to use the seat belt. This is utterly embarrassing! The person who drove the card clearly put the seat belt on and laid it under his/her arm pits.

2. I requested the back light cover to be fixed, the last email I received from the consultant is that he will let me know when I can come, 7 months later and no response - in this I would of requested them to fix the driver door that is squeaking when opening and closing.

3. On the 19 January 2018 I emailed ********** when i called in they advised that I should send to this person; in the email I attached a fine of R600.00 , the offence occurred on the 13 December 2017 at 15:13 - National RD (N1)/Sable RD, this fine was received on my old vehicle that i traded in, in November - to date the fine has not been paid and I have received final notice for this offense.

The car is due for a service and I honestly feel very frustrated dealing with this branch as they made my new car experience more of a depressed one.

All i require at this point, is the above to be sorted at the next service, I have put a request in to book the car in and waiting for confirmation, please address these issues and have them resolve this urgently.

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