Poor Service from Barons VW

Since February 2022 (it is now 6 months later) my vehicle has been sitting at Barons Woodmead and your people can't fix my engine. On top of that the communication has been very poor. A fix which was initially quoted at ~R35k has now escalated to ~R115k...how is this possible? Why would I pay that when I could buy another car for that amount? Am I being taken advantage of? Are you just finding ways to take the little which consumers have in a difficult economic environment to help you make up for revenue lost during the hard lockdowns of the pandemic? without providing any valuable service or product? Or not committing to your promises and value proposition? I have been a loyal customer of VW since 2007 with my first car. Sadly because of this poor service I am walking away from this brand.