Poor Service

There's nothing more annoying then having to deal with people that don't respect other's peoples time, especially when the error lies with dealer. It simply started with brake pads that needed to be fixed and thinking that Woodmead was the closet option that had to be the biggest mistake I made. <br> <br> To get through to a service consultant specifically Lee-Ann it takes a trip to GET HOLD OF HER. If its Not Lindi (Receptionist) giving you attitude on the phone its a blank line waiting to be assisted. I was told its going to take 1hr and half to get the problem fixed. The day is coming to an end and nothing has come out of it. I had to follow up and make sure its getting done. If I didn't follow up I would surely be waiting until next week to get my car.<br> <br> I'm highly disappointed in VW. <br>