Pathetic Service Ever Experienced!!!!!!!

<p>So on Monday 8 May 2017 at 8am I made an online car service booking. Normally I would receive confirmation within the hour. This time around, this did not happen. I thought OK maybe they are a bit busy, I will call them later and find out if they received my request. Made my phone call to ********** 500 and the friendly operator told me she will ask the lady handling the online bookings to call me back. Cool right? NOT!!! She did not phone me back. Tuesday morning (9 May 2017) I phoned and said I did not receive any call backs, I just need a confirmation if I can bring in my car for a service on Wednesday morning as per my original online request. Again, I was told to leave my contact details as the lady will phone me back. Tuesday afternoon I phoned again and said I still did not receive any call backs, and it was again said the lady will phone me back. Well, it is Wednesday morning (10 May 2017) and my car can not be serviced as NO ONE PHONED me bac****! Worst service I have ever received from VW Barons Bellville and I am definately not going to deal with them again!!! The sad part is, I bough my car through them, best service ever because the sales person only saw $$$$ when i said yes, I want that car, but after this week, I'm done with them!!!!!!!!!! Anyone also having this pathetic terrible client service experience with them?????</p>