Extremely bad customer service

I had my car serviced at Barons Bellville and had the worst customer services ever i spoke to a consultant Tanya who has absolutely no customer service. My car got service in September 2016 and the neglected to add it in my service book. I spoke to Tanya and she suggested i should drive all the way back to bellville to get the bool sign. I told her i cannot because i love all the way in Mitchell's Plain.

She then said she will send a driver out and this never happen i called Barons again and Tanya seem to be to busy to even care !