Dissatisfied.

Im very disappointed in the service received at the Waterfront Branch. Sent my vehicle in as the car keys were signalling “low battery” - dropped the car off with both keys and almost 5 hours later was assured that the keys are in working order and I signed for services rendered and left.

A FEW DAYS LATER: Tell me WHY was I stranded outside my car in a mall parking lot when the car wasn’t registering or recognising my keys. I couldn’t open the vehicle. Even pressing on the keys wasn’t working. I was stuck for 2 hours while waiting for VW Assist (road side services) - because it was after hours on a cold winter evening… after BARONS had confirmed that BOTH keys were in working order.