Baron Auto Service Complaint

Our company car was booked in for its first service on 26th April. The VW driver had a major accident with our car. The manager lacked empathy and when we asked for a courtesy car he told us he did not have cars lying around. We were told that they will get back to us on the 28th April. Our new car is badly damaged and the warranty is affected and it has been devalued. I received a case number from VW customer care. We have been inconvenienced with transport cost. The customer care Centre told us to now wait until the 3rd May. Barons failed to care about our feelings after damaging our car. They also failed to make amends and care about our loss of business. The OUTSURANCE legal team has told us that the dealership must claim from their insurance . We plan to take to social media until VW steps up and makes amends. Until we are satisfied with compensation for this inconvenience we will continue our social media fight for justice.