Bad Customer Service

In December 2015 after just 3 months of purchasing my new VW Polo Maxx I had a tyre blow-out. I did not hit a brick or pavement. I was lucky I was not injured. I called the Woodmead branch and explained the situation and I was told it was a manufacturers fault and I should contact them. I did this and the manufacturer said that it is the branches responsibility. I paid R2 400 for a new tyre that should have lasted me atleast 80 000 km not 8 000 km. Since then I have been dealing with Anton Kruger but seem to get the run around insisting that I must have hitten a brick. It a pothole or brick was struck a bubble would have formed inside the tyre and on the outside. No such bubbles.. I have to do follow up calls and emails just to be told that it is being investigated.<br> My car goes in for its 15 000 km service on the 26th January 2016 with a few minor issues. I am sure that I will once again get the run around and still **** service!!!!