Appalling service from Vw Barrons Woodmead

<p>Good day, I reported an incident on the VW facebook page on Friday relating to an incident that occurred after I serviced my car the day before, Thursday 5 May at Vw Barrons Woodmead. When I drove to work on Friday 6 May, my car started to overheat and I got an indication that my battery was faulty. After having paid R10,045 for the service I immediately called the dealership. The service manager raised his voice and shouted at me and told me that he knows how we customers are after I said it was suspicious and strange that my car was faulty after I had serviced it. I posted this on facebook and was called by their customer care shorlty. The dealership then said that they would send out a technician to sort it out. This was after 10am. The technician came at 5pm. The technician then told me that my v-belt was removed when my car was serviced and promised that they would come on Saturday between 8:30am and 9am to put it in. I waited the whole of Saturday. This morning, Monday 9 May at 8:30 and 9:05 I called the dealership and the service consultant was apparently unavailable and I asked that they ask he call me urgently. I still have not received a call. I called customer services and they said that they would get back to me after 9:30 am to give me feedback. I still have not received a call from them. I called again after 12:30pm and the lady dealing with my query is unavailable. I absolutely have no idea as to what I must do now as my car is stuck in my garage and I live in Centurion and work in Sandton. I am extremely appalled by the service I am receiving from Vw.</p>