ROBBING A PENSIONER

My Grandmother took a fridge in Barnet's store in Moutse Mall with one of your stores, she was approached by one of your consultants walking around the village and advises her about the fridge and the fridge was delivered to her.<br> What turn to be an issue is They know that she is an pensioner who rely on government grant which she queue for the grants in mid of the Month which dates are not the same in very each month because they are been allocated different dates after collecting their pension on that particular Month.<br> When assessing a client in terms of income she received do you consider payslip or the proof on income as per NCA?<br> ? How was payment date arranged? Because the last day the payment can be received is 15 of the every each month after all pensioners have already paid.<br> ? The account is always in arrears because it look likes she is a late payer and interest get charged every month accumulating due to misunderstanding of your administrators/sales consultants due to a pressure of sales targets to be met result in pensioners robed in this agreements .<br> ? What will happen with arrears' that incurred due to that fault of administrators ?<br> My sister went to Moutse Mall