1 reviews | Active since Aug 2016
Refund
<p>I am awaiting my refund on a laye bye for over a month now. The Refunds department conducted terrible service. They dont have the decancy to contact with an update on my status, instead they send an email stating that the matter has been sent to the relevant department. I still have not received my refund after sending paper work in several emails.</p> <p>Even there stores advised that the head office slow in makng refunds.</p> <p> </p> <p> </p>
Good day Megan
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Your reference number is ********** 761.
Thanks and kind regards,
Customer Resolution Center
Good day Megan
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Your reference number is ********** 761.
Thanks and kind regards,
Customer Resolution Center
Good Day
This matter is going on for 2 months now. Each week I get no reply from anyone only an automated email. I have spoken to the store manager at the Athlone branch and he advised that he has sent my documents through to the refund department several times and received a response last week friday claiming they had paid my refund. I have not received my refund and have no respnse other than an automated email stating the matter has been escalated. EscaIated to WHAT??? to *****??? I need my refund to be done before the end of business today. As this matter has been dragging o for far too long.
Megan Reid
Good Day
This matter is going on for 2 months now. Each week I get no reply from anyone only an automated email. I have spoken to the store manager at the Athlone branch and he advised that he has sent my documents through to the refund department several times and received a response last week friday claiming they had paid my refund. I have not received my refund and have no respnse other than an automated email stating the matter has been escalated. EscaIated to WHAT??? to *****??? I need my refund to be done before the end of business today. As this matter has been dragging o for far too long.
Megan Reid
Good day
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ********** 761.
Thanks and kind regards,
Customer Resolution Center
Good day
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Your reference number is ********** 761.
Thanks and kind regards,
Customer Resolution Center
Good Day
I would like feedback today, as I have waited 2months and 3weeks already.
Good Day
I would like feedback today, as I have waited 2months and 3weeks already.
Good day
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Center
Good day
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Center