nM
nomsa M

1 reviews | Active since Mar 2015

15 Mar 2016, 08:55

installment

i have an account with barnetts . on the contract i noticed that there was a deduction of a magazine , which i feel i dont need it . i called and requested for same to be cancelled and it was , however they are still deducting the same installment of R614.00 . Each and every month i receive a mini statement via sms and it states that my installment is R589.96 however thy debit the R614.00 . can the installment be adjusted accordingly and i must be credited all the money they took for the magazine since the time of cancellation .

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Replies (1)
Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply15 Mar 2016, 11:01
Official
Hello sasaomuhle,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center

Best regards,