nM
nomsa M
1 reviews | Active since Mar 2015
15 Mar 2016, 08:55
installment
i have an account with barnetts . on the contract i noticed that there was a deduction of a magazine , which i feel i dont need it . i called and requested for same to be cancelled and it was , however they are still deducting the same installment of R614.00 . Each and every month i receive a mini statement via sms and it states that my installment is R589.96 however thy debit the R614.00 . can the installment be adjusted accordingly and i must be credited all the money they took for the magazine since the time of cancellation .
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Replies (1)Price ‘n Pride and Barnetts's replyOfficial
15 Mar 2016, 11:01Hello sasaomuhle,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Best regards,
Price ‘n Pride and Barnetts's reply15 Mar 2016, 11:01
Official
Hello sasaomuhle,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Best regards,
