sH
samantha H

1 reviews | Active since Sept 2016

13 Sept 2016, 11:09

fed up

<p>I made a maybe few week there after I cancelled it I was told that I would get my money back after 7working days which was suppose to be 22june 2016</p> <p>I contacted there head office 3weeks there after the store called me to say they never sent my documents away that's why I haven't received my money I was going to get it the 02 September 2016</p> <p>And still no money I go back to the store yesterday to follow up and they tell me they lost my slip as they have moved everything now I'm standing there waiting for some sort of resolution but they cannot offer me any I have complaint to the head office they just get the store manager to call me then she tells me after 7days </p> <p>Its been more than 2months </p> <p>I really need help with this store paying my hard earned my back</p>

0
Replies (3)
Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply13 Sept 2016, 11:36
Official

Good day Samantha

In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?



The name of the store where the laybye was made.

Kind Regards,
JDG Resolution Centre
***


Thank you for making us aware of your complaint.

Please note that the relevant department will be in contact with you shortly.

Kind Regards

Customer Resolution Center

sH
samantha H's update13 Sept 2016, 12:02
Reviewer Update

The store is price n pride in promenade Mitchell's plain

Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply13 Sept 2016, 12:28
Official

Good day Samantha


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center