1 reviews | Active since Jul 2016
Extremmely Poor Customer Service (Ndumo Branch)
<p>I bought a TV at Barnetts Price n Pride, Ndumo branch on 03 June 2016 and as of 15 July 2016 the TV started showing weird black lines on the screen, sometimes one and sometimes three! I quickly went to the branch where I bought the appliance, hence they said the appliaince must be taken to the supplier on an unknown timeframe, I bought the TV cash; worth R3199, but they refuse to replace the TV even within one month of purchase. Now they are telling me of terms and conditions which they didn't mention while I bought the TV. A professional retailer would have immediately replaced the appliance on comment because they even saw those annoying lines and it was within one month of full price purchase! How can you say I must just throw away my R3200 for the next six months!</p>
Good day Sandile
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you as your number went to voicemail.
In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?
Serial number
Contact number
Alternative contact contact number
Kind Regards,
JDG Resolution Centre
***
Good day Sandile
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you as your number went to voicemail.
In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?
Serial number
Contact number
Alternative contact contact number
Kind Regards,
JDG Resolution Centre
***
