SD
Sizakele D

1 reviews | Active since Apr 2015

18 Aug 2015, 13:04

BAD SERVICE

3 moths back i took my Samsung TV to Price and Pride for repairs with Reference number PE-Su-***.<br> <br> I was told it will be fixed in two weeks. I go to the store in two weeks time and I was rudely told by the woman in the store that I should be patient and thankful that they are assisting me ,<br> <br> on the 7th of August I called the store as i was tied spending transport money going to the store , i called the store and my call my transferred to cries in the repairs department who promised me the TV will be in my house in a week time. patient as i was, i gave them a week and to day I have called 3 times and all the time i was told they will call me back as I'm calling from my personal phone know its 13h00 and the is till no call back from the store<br> <br> this is not the service i signed up for <br> and the is no tv still after 3 months

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Replies (1)
Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply18 Aug 2015, 13:54
Official
Hello sizakeled,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Centre