ST
SIBONGILE T

1 reviews | Active since Jul 2014

07 Jun 2016, 13:38

Bad customer care Barnett's Dundee kzn

<p>I bought a double bed in cash 2 weeks back till today I don't have my bed if I ask for my money back I'm told that they can't do refund this is really bad customer service i will never buy anything from barnetts ever im so disappointed</p>

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Replies (4)
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SIBONGILE T's update09 Jun 2016, 14:22
Reviewer Update

Still no reply from Barnett's as to why on earth i still doesnt have my bed wich i paid for in cash !!!

Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply11 Jun 2016, 08:02
Official

Good day Sibongile

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ********** 422.


Thanks and kind regards,

Customer Resolution Center

ST
SIBONGILE T's update11 Jun 2016, 08:28
Reviewer Update

Thank you for your reply but the matter has been solved I have my bed now

Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply11 Jun 2016, 08:52
Official


Thank you for the positive feedback.


Customer service is very important to us and we are glad that you received the service that you rightly deserved.


Your feedback will be sent to the manager of Barnetts.

Thanks and kind regards,

Customer Resolution Center