mm
michelle.ferguson michelle.ferguson

1 reviews | Active since Aug 2016

05 Sept 2016, 19:35

bad and don't care attitude

<p>its been 3 months and still waiting for a reasonable responds form Headoffice,store and customer service.they lay-bye deptment send me sms s to settle my lay-bye on 18May2016 expiry date 31May went to the store during that period and Manager of the store would not help me as she. said should ignore that sms but layby dept wich i called said its valid since then email,phoned and they are still busy with the query but im still waiting for a responds told them its not my fault it expired! was the 3times but the store would'nt assit me pls Help!!!</p>

0
Replies (4)
Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply06 Sept 2016, 09:19
Official

Good day Michelle


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ********** 207.


Thanks and kind regards,

Customer Resolution Center

Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply07 Sept 2016, 09:16
Official

Good day Michelle


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ********** 207.


Thanks and kind regards,

Customer Resolution Center

Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply13 Sept 2016, 09:33
Official

Good day Michelle

Thank you for bringing the matter to our attention.


We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.


Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center

Price ‘n Pride and Barnetts
Price ‘n Pride and Barnetts's reply14 Sept 2016, 16:02
Official

Good day Michelle

Thank you for bringing the matter to our attention.

We are unable to assist as your response is blank.

Kind Regards